Network Support Engineer

Network Support Engineer

Location: Bedfordshire

Salary: £27 - 30k

The Client

Our client is the leading brand for surface water drainage systems throughout the world. This company has a working culture of entrepreneurial spirit, innovation and high standards with the freedom to create your own job satisfaction through ownership and continuous improvement. Openness and honesty are key characteristics to working here as this creates a friendly, flexible environment where colleagues are keen to share information and work together to achieve the best results.

The Role

Due to consistent growth the client is keen to bring on a Network Support Engineer who will support in the management, installation, maintenance, availability and security of the clients' UK network, hardware and software.

Support the IT Manager in the management, installation, maintenance, availability and security of The Company's UK's network, hardware and software. Provide second and third line technical support for the IT network infrastructure. Ensure that user issues are resolved and that IT strategies are in place covering all aspects of the IT infrastructure which is continually updated. To mentor staff as appropriate and continually improve the service offering from the IT Dept. Act as deputy to the IT Manager on appropriate occasions.

The Candidate

As a Network Support Engineer you should have excellent demonstrable working knowledge and experience of:

• Cisco switches and networking hardware, TCP/IP and troubleshooting network issues
• Firewalls, security software and internet technologies
• VMWare Virtualisation products including ESX Server and VCenter Server
• SAN technologies and working with servers in a clustered environment
• Windows Server Active Directory infrastructure
• Supporting a large user base of networked Windows 7 computers
• Project management in a commercial environment

Skills, knowledge and experience

• Network Qualification or Experience
• MCITP Server 2008 or similar qualification or experience
• Ability to think and plan strategically
• Excellent written and verbal English and the ability to articulate and communicate clearly
• Excellent organisational skills, with the ability to remain calm under pressure and work to tight deadlines, managing competing priorities
• Ability to work co-operatively with colleagues
• Excellent customer service and support skills

Ref: 12855_1413184835 | Published: 13th Oct 2014