Loading Bay Supervisor

Role: Loading Bay Supervisor (Ex- Military preferred)

Location: Central London

Salary: Up to £22,000 (depending on experience)

Start date: Mid July 2017

The Client

Our Client is a responsible modern organisation, with best practice a fundamental part of their DNA. Our client is ever conscious of the need for balance: superlative client service with sustainability; management excellence with staff motivation; financial prudence with a permanent programme of growth and improvement.

Our Client focuses on delivering outstanding management to their clients and lessees. They are constantly developing initiatives to ensure that their day to day management is as effective as possible, which supports them in their plans to become the leading residential management property company across the UK market.

Key services and strategies within our client's firm include:

• Their innovative approach to management and customer service,
• Their dedication to corporate social responsibility
• Their investment in their staff

Purpose and Aim of the Role:

This role will be based at a new high end development in the heart of London. As the Loading Bay Supervisor, you will be the main point of contact for all actives involving the loading bay and will act as an interface between the Front and Back of House teams, the client, leaseholders, contractors and other stakeholders In addition to this, you will actively seek to maintain a professional and efficient relationship with the client and will ensure that the highest level of service is provided to all residents at the development

Key duties will include:

• Create a positive first impression and to provide a level of customer service that meets and exceeds the business' expectations
• Control and coordinate the flow of traffic in the loading bay and adjacent roads to the estate
• Assist with residents and the Front of House Team with regard to residential moves
• Assist all contractors' access to the delivery bay and ensuring that proper records are kept
• Building strong working relationships with residents, guests, external contractors and colleagues
• Liaise as appropriate with the management team, ensuring efficient communication, coordination and interfacing of all activities within the development
• Ensuring the security of the development and that all required health and safety inspections and activities are carried to out to the highest standards

Skills and Experience:

• Substantial experience gained within a high end establishment
• Ability to deliver excellent customer service
• Fully compliant in all aspects of Health and Safety and RAMS
• Prior experience of supervising a team/ managing contractors
• Excellent written and verbal communication skills
• IOSH Qualified (Highly Desirable)

Ref: 13195_1498048248 | Published: 21th Jun 2017