Salary: £45,000 - £55,000
Line Manager: Facilities Manager, H&S Manager and Management Surveyor
Start date: ASAP
Our client is one of London's most innovative office specialist property regenerators and investors, and is well known for its design-led philosophy and creative management approach to development. Our client's appealing designs attract a range of tenants, including those from creative industries.
Our client owns and manages an investment portfolio of 6.2 million sq ft, of which 98% is located in central London. Our client has a specific focus on the West End and the areas bordering the City of London, with the latter principally in the Tech Belt. The company is listed on the London Stock Exchange and is a member of the FTSE 250.
When adding to their portfolio, our client seeks out properties that are currently income producing and have opportunities for future improvement. Their investment activities are supported by a strong balance sheet, giving them the financial capacity to buy further properties and regenerate them. Our client also recycles properties selectively, providing additional capital for future projects.
The Building Manager will responsible for a high level of service provision, be an excellent communicator, who will be able to liaise with the Landlord and building occupiers ensuring a good level of service is maintained.
The Building Manager will be responsible for the provision of service levels agreed by Facilities Management and additional services to sites and buildings. The candidate will also ensure the critical operation of buildings in compliance with all Health, Safety and Environmental legislation ensuring company policy and guidelines are met and delivered.
Duties & Responsibilities:
Control of Services
Plant & Lifts
- Monitor Lift-servicing records highlighting & reporting any deviations from the laid down programme, schedules & any missing documentation, report all breakdowns, faults, failures, trap-ins or other problems that may arise, calling in the appointed contractors to investigate and repair. Record details of failures, service or other problems added from information supplied weekly from site records.
- Provide on a regular basis a list of all orders placed with contractors for maintenance work undertaken outside of the contracts.
- Ensure that all service documentation and testing detail is available on site and is up to date including all insurance inspections and statutory test detail.
- Electrical inspections including PAT testing area carried out at the correct level and recorded.
- Control contract and security staff; key registering, recording & control. Police liaison.
- Ensure compliance of the building assignment instruction & security requirements.
- Ensure the correct operation and continual monitoring of the buildings CCTV system ensuring that all records are kept, and statutory procedures are carried out.
- Ensure that all Visitors are correctly booked into the building
- Monitor domestic staff
- Control contract cleaning staff and cleaning materials.
- Ensure the buildings cleaning specification is followed and all work is carried out.
- Ensure all cleaning materials and chemicals are covered by COSHH assessments and safety data sheets and where possible are environmentally friendly
- Advise the Facilities/Management Surveyor of any areas the cleaning specification requiring to be updated
- Monitor reception / domestic staff / goods-in & Post
- Manage common area minor works, with the authority of the management office except for emergency works where the Building Manager may proceed without authorisation. The management office should be informed of the situation as soon as is practically possible.
- Monitor maintenance works (i.e. redecoration) assist with provision of quotations and reasoning to be forwarded to the management office for approval.
- Ensure that all contractors are issued with the correct permits to work for the tasks they are required to perform.
- Liaise with onsite building contractors to ensure minimum disruption to the tenants and building therefore enabling the contractors to carry out their works with the minimum of delay.
- Ensure contractors comply with the contractor procedures of the building.
- Ensure that any contractors working directly for tenants are aware to the regulations governing the common part areas
- Keep the Disaster Recover procedure document up-to-date
- The Building Manager will be one of the key decision-makers in the event of any element of Disaster Recovery i.e. a bomb threat or fire emergency and will be responsible for the effective implementation of site procedures where appropriate.
- Represent the company when dealing with external bodies such as Environmental Health, Fire Service, and HSE etc. Liaison with Local Authorities for legal requirements connected with the property.
- Carry out the weekly Fire alarm test and complete the appropriate log.
- Ensure that the log entries and maintenance records for Fire alarms servicing and testing, other fire equipment (Extinguishers/ dry or wet risers/hose reels etc.) fire drills are correctly logged, ensuring compliance with Fire Authority requirements.
- Organise staff and tenant fire marshal training
- The Building Manager will be required to maintain contact with the appropriate Management of each tenant and deal with requests, complaints and all other incidents such as emergencies and disruption due to building alterations as they occur. The importance of a firm but diplomatic relationship with tenants at all levels cannot be over stressed.
- Proactively deal with Facilities Management related issues and provide a customer focused service.
- Build successful business relationships with the occupiers of the buildings, the principle tenants, Landlords, service providers as appropriate.
Health & Safety
- Conduct daily Health and Safety walks through the building and complete the checklists on QUOODA system. Compile tasks of any action and complete all tasks within timescale.
- The Building Manager will be required to assist any off the street potential clients to view any vacant areas, provide assistance necessary to secure any potential letting.
- The Building Manager will be expected to keep all services under review and make recommendations and implement improved services whenever these are feasible having regard to lease restrictions and budgetary considerations.
- To understand business needs and the Company's Ambitions and ensure that the Building team contributes to the corporate goals.
- Check weekly on Stark all utility consumption and investigate and report any high usage of gas water or electricity or any high spikes to the company's Sustainability team.
- Complete the Energy management plan and forward update monthly report to the company's sustainability team.
- Monthly electrical, gas and water readings taken, logged and forward to the company's sustainability team.
- Monthly read tenants electrical figures and forwarded to tenants.
- Conduct regular Environmental forum meetings sharing all information with tenants, including discussing individual tenant electrical consumption, water, gas consumption , recycling figures to all members.
- The Company Sustainability Policy is implemented and the Buildings plant & equipment is used in the most economically and efficient way possible.
- Monitor daily the EDGE system with regular updates with EP&T and maintenance team and action where necessary.
Training & Personal Development
- You will be expected to attend any relevant courses required to enhance the knowledge required to successfully manage the property.
- As part of your development plan you will be expected to manage other buildings for short Periods
- From time to time duties, areas of responsibility are likely to be varied in accordance with changes in legislation or our organisation and aims, to ensure the best possible service for our lessees.
Skills and Experience
As a Building Manager you will need to have the following skills and experiences:
- Substantial prior experience gained within a similar customer focused role
- Experience of delivering maintenance programmes for life safety, BMS Systems including working knowledge of periodic maintenance schedules.
- Well presented
- Good communication skills
- IT literate
- Working knowledge of property based health and safety law & practice
- Adaptable, good problem solver
- Awareness of sustainability issues and good practice
- Leadership skills / man management
- Resilience & tenacity
Ref: 13040 | Published: 04th May 2016