Network Engineer (Innovation and Professional Services)
Salary: £40,000 - £45,000 plus Car and Fuel Card
Start date: ASAP
Our Client is a leading provider of solutions and services that solve transport, lighting, infrastructure and telecommunication problems across the Urban and Inter Urban environments. They are part of a global technical services provider, with a turnover in excess of €4bn and circa 23,000 employees.
Our Client is a keen supporter of ex-forces personnel and to be considered for this role you should have served in the British Armed Forces.
To help manage the network and servers in our datacentre and in our software laboratory.
- Manage the network (LAN and WAN) in our datacentre on a day-to-day basis.
- Manage the physical and virtual servers in our datacentre.
- Monitoring of critical systems in the datacentre.
- Network security.
- Management of internal Engineering networks and servers.
- Improve and streamline procedures and processes related to the datacentre.
- Design, specify and troubleshoot network equipment on customer's sites.
- Any other task in support of customer networks as deemed appropriate.
The job holder must comply with all QHSE regulations and procedures for this role.
- A technical role encompassing support functions.
- Required to provide technical solutions to meet project requirements.
- Investigation of functional problems in development, production and field environments.
- Provision of technical support to business and project planning activities.
- Potentially switching between tasks several times per day.
- Major project deliverables and critical support issues will impose greater than normal time constraints, occurring approximately 30% of the time.
Level of Autonomy
- Responsible for the short term management and scheduling of own activities.
- Project Manager, Software Team Lead or Engineering Manager will provide longer term time management.
- Required to make tactical decisions regarding, for example, design reuse, make/buy choices.
- Role is supervised through regular checks and planned reviews, meetings and milestones.
- Technical and managerial support is generally available as required from peers, Project Manager, Software Team Lead and Engineering Manager.
- Has internal contact with:
- Team members on a daily basis for technical issues and cooperation.
- Manager several times per week for project and technical support.
- Other business units sporadically for product design, product delivery and knowledge transfer. Occasionally other geographic engineering teams for technical liaison and knowledge transfer.
- Aid in the investigation of problems and transfer of knowledge between teams.
- Has external contact with:
- Customers to gain information, provide training and resolve issues.
- Partner organisations on a regular basis to resolve technical issues and obtain
Suppliers on a regular basis to obtain information, seek resolution of technical queries and follow up on commitments.
- These contacts are important to ensure that an appropriate level of support is provided to our customers, that the business is able to deliver on its commitments and that the business reputation is maintained.
- Errors and or inaccuracies in the execution of design, implementation or support tasks could result in project delays, cost and timescale overrun, loss of sales and potential damage to the product and business reputation. The line manager, technical lead and project manager will assist in preventing these errors through the implementation of planned testing, reviews and audits
- The role requires the protection of:
- Generally available company, partner and customer information.
- Detailed knowledge of product and strategic planning information that could be of benefit to competitors.
- The role is based in an office environment with regular work in a lab or datacentre environment.
- Occasional off-site visits to customers, partners and suppliers will be necessary.
- Work in a datacentre may involve more than normal durations with no seating, higher than normal noise levels and high or low temperatures (hot and cold aisles). Physical movement of rack mounted and other equipment will necessitate knowledge of safe manual handling procedures.
- Site visits may include additional risk elements.
- Potential health risks exist from repetitive strain injury, eye strain and back damage due to prolonged computer use.
To be considered for the Network Engineer role you should be ex-military and have the following skills, experience and qualifications:
- A degree, HNC or similar qualification in a suitable engineering subject.
- ITIL Foundation certification (Desirable)
- Significant experience in a similar technical role with involvement in full product lifecycle management.
- Able to demonstrate Continuous Professional Development.
- Experience working in a similar role in the sector.
- Ability to work on own.
- Ability to work as part of a team.
- Use of computers (Word/Excel).
- Well organised.
- Full driving licence.
- Safety awareness.
- Safe manual handling skills.
Ref: 13076 | Published: 13th Jun 2016