Expired Job.

Jackdaw L3 Engineering Administrator

Information about this job

Job Title	Jackdaw L3 Engineering Administrator
Contract Type	none
Contract Duration	none
Location	Corsham, Wiltshire
Salary	none
Job Published	almost 3 years ago
REF	13105
Contact Name	none
Contact Email	none

Job Description

Jackdaw L3 Engineering Administrator

Location: Corsham

Salary: Up to £340 per day (depending on experience)

Start date: ASAP

Job Type: 5 months contract

The Client

Our client is a global pioneer in aeronautics, space and defence-related services, creating cutting-edge technology.

Our client operates in more than 170 locations worldwide. Most of the Company's order book and growing industrial footprint now lies beyond its European borders.

Our client is the largest aerospace and defence company in Europe, and they are also proud of their European roots and achievements.

The Role:

The Jackdaw L3 Engineering Administrator will be responsible for the following, but won't be limited to:

To provide 3rd line administrator support at the ISOC as well as its deployed locations across all security domains on the JACKDAW system
To carry out level 1 to 3 maintenance on the ISOC hub.
To be based at the IDOC and to also provide remote support to deployed sites within mainland UK if required.

Day to day responsibilities

Required to be a SME in the essential areas.
Required to be able to function as the technical lead.
Required to provide support, advise and provide recommendations to design change.
Required to coordinate activities across multiple technical departments.
Liaise with service deliver manager as and when required
To respond to and action incidents as per their prioritisation within remedy
To respond to and action requests within service request fulfilment
To carry out routine maintenance tasks on the JACKDAW system
To carry out daily system administrative tasks
To operate as part of a close team
To provide technical support to internal projects
To provide trend analysis of incidents
To provide advice and guidance on relevant issues and requests
To provide support to the ISOC director
To produce technical documentation when required
To contribute to the service management processes
To contribute continual service improvement
To follow local governance and procedures
To liaise with other resolver groups and military organisations across NATO in reference to JACKDAW
To liaise with external agencies in matter of design and support
To report to the ISOC director when required

Personal Competencies

Strong technical lead and good team player with the ability to work under their own initiative within tight timelines and under operational pressure.
To be able to direct and inspire a technical team whilst liaising and coordination across multiple technical teams.
To provide support towards CSI.
To be proactive and forward leaning in the delivery of the service and capable of delivering advice and support to other MoD team members, Capable and comfortable in knowledge exchange with and mentoring of MoD administrators

Essential Skills

CISCO switch and router networking
Experience to the level of CCNA
Strong knowledge and experience in VLANs, ACLs, spanning Tree, OSPF, EIGRP and GRE Tunnels
CISCO TACAS
CISCO LMS
VOIP
ITTL v3.0 Familiarisation
Production of technical documentation to a quality standard

Desirable Skills