|Job Title||Customer Care Manager|
|Job Published||about 5 years ago|
Customer Care Manager
Salary: £28k - £35k per annum (Depending on Experience)
Type of Contract: Temp to Permanent
Start date: ASAP
Our Client is a commercial utility arboriculture and landscaping company, working across sectors including highways, power lines, rail and commercial landscaping for developers. They pride themselves on delivering a professional service, and always strive to be as innovative as possible to deliver high quality but cost effective work.
They aim to become a market leader in utility vegetation management by providing surveyors and experienced cutting teams with the latest machinery. Safety is at the fore front of all they do, and they invest time training their staff so that knowledge and standards are constantly improved.
Our Client is a keen supporter of ex-forces personnel and to be considered for this role it would be an advantage if you have served in the British Armed Forces.
The main purpose of the Customer Care Manager is to provide an efficient and effective after-sales/maintenance service by rectifying defects and ensuring Customer Care Supervisors and Staff carry out maintenance works as required and maintaining an effective working relationship with all customers. Our client's client base, of major house building companies, requires a pro-active approach to respond to their customers' requests.
As a Customer Care Manager you will:
The successful candidate will ideally come from a similar background working for a house builder/ Clerk of Works/Site Manager background. You will also have a proven track record dealing with Customers on a daily basis delivering excellence and achieving Customer Satisfaction. Additional skills required include:
To be considered for the Customer Care Manager role you should be ex-military and have the following skills, experience and qualifications:
The company offers a competitive salary, an option of company vehicle/car or car allowance, fuel card and mobile phone.