CQC Registered Manager

Role: CQC Registered Manager - Medical Services

Type: Temp to Perm

Start Date: ASAP

Location: St. John's Wood, London

THE COMPANY

Our client is a private medical services company. They first started online consultation in March 2000. As such it was the first full online clinic that provided remote diagnosis and treatment. Since then, our client has performed over 1 million consultations by email, Skype and telephone.

THE ROLE

This could be simply defined as " whatever the CQC say it is from month to month" Each of the 5 categories have subsets that define what is "safe" or "effective" etc.

The RM will ensure that the company stays within that framework.

ROLES AND RESPONSIBILITIES

• Maintain that staff files are up to date
• Assisting the clinical lead with monthly audit of consultations and those for affiliate sites where needed
• Being the direct contact for our client with the CQC
• Handling customer complaints
• Creating policies and procedures for our client within CQC guidelines

WHO IS CQC?

The Care Quality Commission (CQC) began in 2002 as the Healthcare Commission.

Since then it has morphed several times and now is all powerful in the regulation and inspection of all aspects of NHS and private medicine in England. [Scotland and Wales have their own version of CQC.]

CQC now have very strong guidelines on how "online medicine" should be performed - and they inspect annually to make sure providers are up with their latest agenda.

Currently they have 5 areas of competence.

Is the online clinic:

• SAFE
• EFFECTIVE
• RESPONSIVE
• CARING
• WELL-LEAD

PERSON SPECIFICATION

• Previous medical administration or secretarial experience is highly preferred
• A clear background, as DBS check will be done as a part of process.
• Good IT skills and interpersonal skills

Ref: 13255_1519642162 | Published: 26th Feb 2018