Account Manager

Role: Account Manager (Combat Air)

Location: MoD Abbeywood, Bristol with frequent UK Travel

Salary: Competitive

Duration: Permanent

A key client that focuses on providing and supporting high-end custom-builtsoftware solution. The solutions they provide help their clients to share information and knowledge more effectively, helping them to improve their various operational processes for critical equipment. Due to recent growth, they are keen to identify an exceptional Account Manager from the industry.

The Account Manager (Combat Air) will be responsible for maintaining and expanding relationships with existing Combat Air customers. The Account Manager is specifically responsible for achieving strategic account objectives to existing clients within the Combat Air Operating Centre (OC).

Role

Your responsibilities will include:

• Developing the strategic account plan for the Combat Air OC in conjunction with the BCT Programme Manager. You will:

o Identify and exploit opportunities for Company products and services within the OC.

o Seek market growth across DE&S Combat Air OC but also the broader MoD and associated industrial defence partners.

• Developing the tactical Combat Air OC campaign planning process to meet the strategic growth targets. You will:

o Perform tactical customer activities in support of the OC strategic account plan.

o Manage tactical customer campaigns from implementation and measure performance against agreed objectives.

o Achieve assigned growth quotas in designated strategic accounts.

• Proactively identifying customer needs on an ongoing basis.
• Coordinating the involvement of company personnel with key clientswhere necessary, including support and management resources, in order to meet account performance objectives and customer's expectations.
• Informing solution development efforts and coordinating the involvement of customers where necessary.
• Marketing campaign activities.

Essential Application Criteria

You will have:

• Strong knowledge of UK defence domains preferably gained during employment with a MoD prime contractor, together with a good understanding of MoD and MAA airworthiness processes.
• Customer-focus, with the ability to liaise effectively with clients to develop trusted relationships.
• Proven ability to make decisions in a changing environment and anticipate future needs.
• Exceptional written, verbal, interpersonal and presentation skills and the ability to effectively interface at both the strategic and tactical level.
• A flexible and collaborative approach.
• A self-motivated work, target driven work ethos with an ability to thrive under pressure.
• Strong planning and organisational skills with the ability to engage in multiple initiatives simultaneously.
• A Degree or equivalent level qualification from an accredited institution.

Desirable Application Criteria

• Proven experience working within a defence business-development or account management role.

Apply

To be considered for this role or for further information please contact Raz Anwar on 020 7291 5706.

Ref: 12790/001_1410446324 | Published: 11th Sep 2014